I never give this low of a rating...But the very first time I used this purse. I attached the long strap & the entire metal part that holds & clips on, broke in 2. So I can not use the long strap. Which is the way I prefer & why I choose this purse.. Otherwise I would entirely give it 5 stars. Just wish they'd made it strong enough to hold up to the size of purse and the weight this size should carry. So a little upset. Only option given was to return the item for refund but I don't want to return. As it's the only purse I can use right now. I would love for them too correct this issue. I have an entire group of witnesses as we were going to dinner at a restaurant and as we where walking to our table my friend's and I experienced this loud snap. It flings over my head hits someone and my purse thumps to the ground. It was embarrassing. I also have pics.